Creating New Orders in WHMCS With a Top Level Domain

Depending on the Domain of One’s Own setup at your school (with custom domains vs. subdomains) you will approach creating new orders for users in one of two ways. This guide will walk you through how to create an order using a top level domain.

**This applies to institutions that are paying for domain registrations. If your institution is using subdomains, follow a similar guide here.


Keep in mind to create orders in WHMCS, a user will have signed into the portal, but not have completed the domain registration form. In this regard, he or she will have an account in WHMCS but no product, so if need be you would create a product for them. This process would also be relevant if you wanted to give a user a second cPanel account.

Creating a New Order in WHMCS with Custom Domain

Go to the user’s WHMCS profile and add a new order. Un-check the checkboxes for “Order Confirmation,” “Generate Invoice”, and “Send Email” if you provide free accounts and domains. Choose the Product, fill in the custom domain name (in this example peoplelikeus.com), and set billing cycle to annual.

After that, make sure the Registration radio button is clicked, fill out the domain name, and make sure the registration period is 1 year. From there click the “Submit Order” button (at the top of the page), and you will then see the following screen.


The next screen is the order confirmation screen. Make sure the Registrar is Resellerclubcrm is selected and the “Send Confirmation Email” box is unchecked. At this point when you click accept order, you’ll create the web hosting account and registered the domain.