Hosting Packages

A “Package” in WHM is a specific set of rules that define limits within a cPanel hosting account. A good example is when you may wish to restrict your users to 1GB of disk space, having that as a global option for the default package will help you do that. You will find Packages under WHM in its own section here:

As you can see right off, it’s possible to have more than one package and you can add/remove/edit them from this area. Keep in mind all users in DoOO will be assigned a default package in WHMCS when they sign up. But this does allow you to create alternative packages. A popular option is to have a “Faculty” option that might have a bit more disk space.


There are a variety of options that you can choose to restrict. The majority of our DoOO environments focus only on disk quota which we highly recommend restricting in some fashion. You can additionally choose options for how many databases or email accounts a user can create or how much email can be sent per hour to prevent abuse.

You’ll also find at the bottom of the package options the ability to enable or disable Shell access (SSH) as well as choosing a Feature List to be associated with a particular package (another great way to have restricted accounts using a default package but a “Power Users” package that has access to more tools).

If you need to change the package a user is assigned that can be done through the List Accounts area by expanding the domain and clicking Change Plan