Gathering Usage Data for Users

When evaluating the usage of your system there are key elements that may help you determine whether an account is “active” or not. This can be particularly important when setting up deprovisioning policies. While for some schools simply generating a list of graduate email addresses and requesting Reclaim Hosting process

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How to update Cloudlinux limitations per user

In the event that you are regularly hitting limitations for users and need to have them increased, the following will show that you can make these adjustments through WHM on an account by account basis for any given user: Log into WHM and in the search bar type and click

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What’s up with Pending Orders in WHMCS?

When seeing WHMCS for the first time, you may be a little alarmed by the ‘ X Pending Orders‘ link that’s listed at the top of the dashboard. We realize this is a bit misleading, so this guide is here to explain what that actually means:     WHMCS considers all

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Adding the FTP Dropdown Page

As it stands by default, Domain of One’s Own S/FTP credentials can be found by:   Going to the user’s WHMCS profile and navigating to the Product/Services tab. Telling the user to reference the credentials sent along in their new account Welcome email.   Even with the above, if you’re

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Notifications for Disk Usage

The server has some default email notifications that can be sent out directly to the user. A useful notification can be disk usage warnings. This allows the user to receive notifications when they reach their designated quota. To start, you’ll want to login into the server’s WHM. Then search and click ‘Tweak

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Virtual Tour of Domain of One’s Own

  This 35 minute recording will give Domain of One’s Own administrators a complete and in-depth look into the three systems that make up Domain of One’s Own. Feel free to watch this introduction at your leisure, and then rewind, pause, view again, and share with colleagues as needed. If

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Removing Email Section from cPanel

  It is a common request for institutions to want to remove the Email section from cPanel for end users of Domain of One’s Own or even Managed Hosting setups. To remove Email globally across all accounts, you’ll need to log into WHM and navigate to Feature Manager:    

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Importing an account into WHMCS

There are sometimes rare cases where an account was created by someone in WHM rather than through WHMCS. This kind of data disorganization can cause headaches, but lucky there’s a tool called cPanel/WHM Import here:   You select the account here by checking the box next to each account and

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cPanel Basics

cPanel Read below to understand the basics of a cPanel dashboard. By deafult, cPanel will put the Files section first on your dashboard. Note that you can change the order in which your tools appear in cPanel using the drag & drop method. Also note the shortcut links that have been added

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Changing PHP Version

To change the version of PHP you’ll first navigate to cPanel 3. From there you’ll scroll down to the ‘Software’ section. Click the ‘MultiPHP Manager’ You’ll be brought to a new screen with a list of all your sites. Click the checkbox of the specific site you’d like to modify. Click the

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