There are sometimes rare cases where an account was created by someone in WHM rather than through WHMCS. This kind of data disorganization can cause headaches, but lucky there’s a tool called cPanel/WHM Import here: You select the account here by checking the box next to each account and
cPanel Read below to understand the basics of a cPanel dashboard. By deafult, cPanel will put the Files section first on your dashboard. Note that you can change the order in which your tools appear in cPanel using the drag & drop method. Also note the shortcut links that have been added
To change the version of PHP you’ll first navigate to cPanel 3. From there you’ll scroll down to the ‘Software’ section. Click the ‘MultiPHP Manager’ You’ll be brought to a new screen with a list of all your sites. Click the checkbox of the specific site you’d like to modify. Click the
A very common support request we often get is asking for assistance with changing a domain name. More specifically, switching the primary domain in a user’s account and moving all of their website data from originaldomain.com to newdomain.com. This means that we have to inform both the hosting platform (WHMCS) and the server
Note: This tutorial assumes you have a domain registered and pointed at your nameservers. If your institution uses subdomains, this tutorial still applies, you would use the URL requested. Recently Washington and Lee University registered the domain http://ezrapoundletters.org with Reclaim, but they needed to add it to their cPanel instance, this
It may be helpful for users to see a list of applications they might want to install when they go to install an application. Our application installer supports over 100 different pieces of software so the specific application a user is looking for tends to get lost in the sea.
Are you working with a professor who wants to use a default template with their class? Maybe they want to use a specific software, like WordPress, with specific themes and plugins installed as a starter pack. Our applications installer allows for the option to create templates of a specific application.
Depending on the Domain of One’s Own setup at your school (with custom domains vs. subdomains) you will approach creating new orders for users in one of two ways. This guide will walk you through how to create an order using a top level domain. **This applies to institutions that
This guide is for folks that want to register a new domain. If you’ve already registered your domain, click here. Schools may choose to offer the ability for students to purchase a domain through Reclaim Hosting directly for $15 annually and add it to their account. All billing for renewals
Even if your school only provides subdomains, any user on any Domain of One’s Own platform can add Top-Level domains (TLDs) to their account by default. And yes, that’s in addition to the Subdomain/TLD that they signed up with! For example, a maybe a faculty member or student wants to move their
