As it stands by default, Domain of One’s Own S/FTP credentials can be found by: Going to the user’s WHMCS profile and navigating to the Product/Services tab. Telling the user to reference the credentials sent along in their new account Welcome email. Even with the above, if you’re
The server has some default email notifications that can be sent out directly to the user. A useful notification can be disk usage warnings. This allows the user to receive notifications when they reach their designated quota. To start, you’ll want to login into the server’s WHM. Then search and click ‘Tweak
This 35 minute recording will give Domain of One’s Own administrators a complete and in-depth look into the three systems that make up Domain of One’s Own. Feel free to watch this introduction at your leisure, and then rewind, pause, view again, and share with colleagues as needed. If
It is a common request for institutions to want to remove the Email section from cPanel for end users of Domain of One’s Own or even Managed Hosting setups. To remove Email globally across all accounts, you’ll need to log into WHM and navigate to Feature Manager:
There are sometimes rare cases where an account was created by someone in WHM rather than through WHMCS. This kind of data disorganization can cause headaches, but lucky there’s a tool called cPanel/WHM Import here: You select the account here by checking the box next to each account and
cPanel Read below to understand the basics of a cPanel dashboard. By deafult, cPanel will put the Files section first on your dashboard. Note that you can change the order in which your tools appear in cPanel using the drag & drop method. Also note the shortcut links that have been added
To change the version of PHP you’ll first navigate to cPanel 3. From there you’ll scroll down to the ‘Software’ section. Click the ‘MultiPHP Manager’ You’ll be brought to a new screen with a list of all your sites. Click the checkbox of the specific site you’d like to modify. Click the
A very common support request we often get is asking for assistance with changing a domain name. More specifically, switching the primary domain in a user’s account and moving all of their website data from originaldomain.com to newdomain.com. This means that we have to inform both the hosting platform (WHMCS) and the server
Note: This tutorial assumes you have a domain registered and pointed at your nameservers. If your institution uses subdomains, this tutorial still applies, you would use the URL requested. Recently Washington and Lee University registered the domain http://ezrapoundletters.org with Reclaim, but they needed to add it to their cPanel instance, this
It may be helpful for users to see a list of applications they might want to install when they go to install an application. Our application installer supports over 100 different pieces of software so the specific application a user is looking for tends to get lost in the sea.
