The new Version 8 update of WHMCS recently got a new look and feel, which means that some settings/functions in the dashboard have moved. It’s worth documenting this given all new Domain of One’s Own schools will receive this newer version of WHMCS by default. If you’re an existing DoOO
Log into WHMCS. Go to Set Up > Client Groups: From there you create a new group and click save changes: Now you’ll want to assign users to that group. Navigate to the user’s WHMCS profile tab. On the bottom right you should see an
If you would like multiple cPanels managed by a single user, this is possible by having multiple products in one WHMCS account (you can see what that looks like here). If you would like multiple users to have access to a single cPanel, keep reading! Note before beginning: cPanel
Sometimes users will sign in with their Single Sign On credentials and they will be met with a blank white screen or a cPanel log-in instead of the regular cPanel. This is usually an instance where the password on WHMCS got out of sync with the WordPress and/or server.
This guide will only apply to schools that offer Top Level Domains out of the box to end users. As an administrator, you may want to keep an eye on how many funds are available in your reseller account to register new domains and renew existing ones. This is
WHMCS can be a little overzealous when it comes to security; it will occasionally ban IP addresses from logging in and requires that an IP address already be on a whitelist to access the API. This guide will provide a quick tutorial to whitelist specific IPs in WHMCS. If you’re
When seeing WHMCS for the first time, you may be a little alarmed by the ‘ X Pending Orders‘ link that’s listed at the top of the dashboard. We realize this is a bit misleading, so this guide is here to explain what that actually means: WHMCS considers all
Depending on the Domain of One’s Own setup at your school (with custom domains vs. subdomains) you will approach creating new orders for users in one of two ways. This guide will walk you through how to create an order using a top level domain. **This applies to institutions that
Depending on the Domain of One’s Own setup at your school (with custom domains vs. subdomains) you will approach creating new orders for users. This article will walk you through how to create an order using a subdomain. **This applies to any user who wants to use a subdomain
When supporting Domain of One’s Own, one of the issues folks run into is someone having created an account they not longer want. This can happen for several reasons: they think Facebook is the one true web, they believe aliens invented the internet and are using it against humanity (distinct
