The cloning feature of Installatron is a quick way to move a website from one URL to another. We have a guide for end users on cloning applications at https://community.reclaimhosting.com/t/site-cloning-within-installatron/274. However as an administrator you may find yourself in a situation where you need to clone an application from one
You may find you need to figure out where a domain or subdomain is on your server, but it isn’t the primary domain for any cPanel account. This might be because the domain is added to an account as an alias or an addon domain, and here is how to
If you would like to limit the number of backups Installatron can perform (but don’t want to turn the backups off completely), you can do so through the server/WHM. After signing into WHM, search for Installatron in the search bar. In the menu on the left, find “Backups”
Restoring a terminated account in Jetbackup NOTE: If it’s been longer than 30 days after the termination of the account, unfortunately, no backup would exist in Jetbackup. If it’s been less than 30 days after a cPanel account has been terminated, then you can restore a full account backup through
There may be a few reasons to sync DNS across a server. One error that may come up when attempting to load a site reads: This site can’t be reached example.com’s server IP address could not be found. DNS_PROBE_FINISHED_NXDOMAIN The first steps would be to make sure the nameservers
In the event that you are regularly hitting limitations for users and need to have them increased, the following will show that you can make these adjustments through WHM on an account by account basis for any given user: Log into WHM and in the search bar type and click
The server has some default email notifications that can be sent out directly to the user. A useful notification can be disk usage warnings. This allows the user to receive notifications when they reach their designated quota. To start, you’ll want to login into the server’s WHM. Then search and click ‘Tweak
It is a common request for institutions to want to remove the Email section from cPanel for end users of Domain of One’s Own or even Managed Hosting setups. To remove Email globally across all accounts, you’ll need to log into WHM and navigate to Feature Manager:
Note: This tutorial assumes you have a domain registered and pointed at your nameservers. If your institution uses subdomains, this tutorial still applies, you would use the URL requested. Recently Washington and Lee University registered the domain http://ezrapoundletters.org with Reclaim, but they needed to add it to their cPanel instance, this
It may be helpful for users to see a list of applications they might want to install when they go to install an application. Our application installer supports over 100 different pieces of software so the specific application a user is looking for tends to get lost in the sea.
